April 2019

Group Intakes 10:00am to 10:30am (EST) with PARO Business Counsellors 

Time listed in Eastern Standard Time
 Embracing Innovation, Productivity, and Profitability for Business and Social Entrepreneurship


April 17th


Managing the Money

Facebook Branding for your Business

Presented by Ashley Ceresino, Shout Media


In this Session you will learn about:

1) Consistency in branding

2) Posting content and frequency

3) Data Analysis that supports your business objectives


April 17th

The Psychology of Money

Communications Series I: The Structure of Being Convincing

Presented by Richard Togman, Founder of Rent Panda.  


ü  Learn to plan a speech/presentation/pitch

ü  A path to follow for communicating clearly

ü  Ways to clarify exactly what you want to say and how to say it



April 24th


The Psychology of Money

" Winning Customer Service Techniques"

Presented by Tracy Barry, Owner & Lead Consultant of ‘The nest Studio’


Great customer service means helping customers efficiently, in a friendly manner. It's essential to be able to offer a realistic, relevant and helpful solution for customers and do your best to ensure they are satisfied. Providing good service is one of the most important things that can set your business apart from the others of its kind. Tracy will share the 3 major factors influencing a potential sale or a lost sale that are often forgotten, intercommunicated or over looked when serving a customer.


You will also learn how to:

ü  Remove what is in front of you.

ü  Practice clear communication with employees and customers.

ü  Customer complaints simplified.

ü  4Bonus: What you cannot sell/offer today!

To register for any of the workshops by emailing Info(at)
No fee to participate in-person or online

PARO Centre for Women’s Enterprise

110 – 105 May St. North, Thunder Bay, ON P7C 3N9
Ph: 807.625.0328 | Fax: 807.625.0317 E
: info(at) |